Steam accepts refunds for The Last of Us Part 1

Steam is bending its rules for the PC port of the best-selling Naughty Dog title, which has been plagued by technical issues at launch.


Steam is granting refunds regardless of number of hours played.

The Last of Us Part 1’s launch has been terribly disappointing, to say the least. It suffered, and still is suffering from, technical issues, effectively rendering it unplayable.

Due to the performance issues and bugs, Steam is granting refunds for players who have purchased the PC port of The Last of Us Part 1. The best part? The offer extends to all players who bought the game, regardless of hours played.

Normally, Steam guarantees refunds for titles that gamers have played for under two hours and within two weeks of purchase. However, the refund policy has been expanded in some high-profile cases. User Turbostrider27 reported the Steam refund for The Last of Us Part 1 on the PC Gaming subreddit.

It looks like Steam is accepting Refunds For The Last Of Us Regardless Of playtime
byu/Turbostrider27 inpcgaming

The PC version of The Last of Us Part 1 was made by Iron Galaxy. Many players expressed concern about the studio during the game’s pre-release. Iron Galaxy has a less-than-stellar track record for its PC ports of popular PlayStation games.

Iron Galaxy is infamous for botching the PC port for Batman: Arkham Knight several years ago. The developer was responsible for the Uncharted: Legacy of Thieves Collection PC port as well, which encountered similar issues to what The Last of Us Part 1 is facing.

Players have been review bombing The Last of Us Part 1 on Steam after it launched with performance issues and glitches. There has also been reports of players unable to launch the game while, others endured two-hour wait times for the game to build shaders.

Gamers who were fortunate enough to play the PC version reported frequent crashes, high VRAM usage, unstable frame rates, and delayed audio. The game has also not been certified for the Steam Deck which has disappointed some gamers.

Players have been review bombing the game on Steam.

It is no surprise that players have opted for refunds after the game-breaking issues. Naughty Dog has acknowledged the glitches and technical issues with the PC port of The Last of Us. The studio has already deployed small hotfixes for the game, but it has not addressed a majority of concerns.

Hopefully, Naughty Dog will take charge of fixing The Last of Us Part 1. If there is anything that we have learned from the likes of Cyberpunk 2077 and Battlefield 2042, the community will acknowledge the efforts of game developers when they work on fixing technical issues.

The success of The Last of Us TV series on HBO may have contributed to the hype surrounding the PC port of the game. Naughty Dog delayed the release of the game by three weeks which many saw as an effort to get the PC port right. Unfortunately, the delay may not have been enough due to the recent development. But, hey, at least fans got a pseudo-FPS mode out of The Last of Us Part 1 on the PC.

Darryl Lara
Darryl Lara // Articles: 1305