Overwatch 2 had a rough launch week. Players were reporting long queues and frequent disconnections when the sequel was released. Blizzard reported that OW2 servers were the target of multiple DDoS attacks causing unusually high traffic.
Aside from the server traffic, players have also reported that they could not transfer their characters from Overwatch to the sequel. The issue is related to the new first-time user experience that Blizzard implemented for OW2. Veteran players were not happy about having to play 100 matches to unlock all the characters.
The development team has heard the complaints from the community and has already deployed several patches to normalize the gameplay experience.
Blizzard has also issued a new apology to the community over the launch week issues. Along with the apology, the studio has also announced that they are giving away free loot as compensation for the issues players had to endure during the first week. The announcement was posted on the official Overwatch Twitter account.