Genshin Impact, the gacha-driven online action-RPG by developer miHoYo, has become a global gaming sensation since its launch three years ago. Its revenue stream, which flows at a pace estimated to exceed $85 million a month, paints quite an enticing picture of a lucrative, profitable venture - the ideal game for every video game company. However, this glamorous surface appears to conceal a murkier reality.

Earlier this month, two voice actors from the Genshin Impact crew - Corina Boettger and Brandon Winckler - took to Twitter to express their mounting frustrations. They lamented over the substantial sums owed to them for their contributions to the game, payments that had been long overdue. Boettger, the voice behind the popular non-playable character (NPC) Paimon, and Winckler, who voices various minor characters, conveyed their struggles in these digital echoes of despair, calling the lack of payment "inexcusable."

Winckler outlined his unsuccessful attempts to reach out to miHoYo, having sent multiple emails to have his overdue pay sent to him, all of which were met with silence. In the face of such adversity, Winckler decided to cease his involvement with Genshin Impact, unless the game became a "union production" with sufficient protection for its contributors.

In a similar vein, Boettger too, expressed frustration over the situation, indicating they had worked for "months" unpaid on a "big project" - later identified as Genshin Impact in follow-up replies. Boettger's call for unionization echoed Winckler's sentiments, emphasizing that the game should become a Screen Actors Guild (SAG) production to prevent such payment issues.