Ubisoft has come under scrutiny recently for a policy that puts inactive accounts at risk of deletion, potentially wiping out a digital library full of popular franchises like Assassin's Creed, Far Cry, and Rainbow Six.

If you're like many Ubisoft customers, you might have signed up for a Ubisoft account to gain access to their games via the company's proprietary digital games distribution platform, Ubisoft Connect (formerly Uplay). But did you know that inactivity could lead to the permanent closure of your account?

This surprising revelation came to light when a Twitter user known as PC_enjoyer posted a screenshot of an email sent from the customer service team over at Ubisoft announcing that their inactive account was temporarily suspended and would be permanently deleted in 30 days unless canceled. Initially, many thought it was a phishing scam, but the company's verified support account confirmed its authenticity, advising users to avoid account closure by logging into their account within 30 days of receiving such an email.

Ubisoft's support page titled "Closure of inactive Ubisoft accounts" further underpins the company's stance, stating, "We may close long-term inactive accounts to maintain our database."

The process involves a 30-day suspension before permanent deletion, but how long an account has to remain inactive to lead to this remains unclear.