According to numerous online user reports, a number of Xbox Series S/X owners are currently having issues with malfunctioning Xbox Series controllers. In particular, a common issue is that some of their buttons are starting to become unresponsive.
As of the moment, Microsoft has yet to provide a clear explanation as to exactly what is happening and why Xbox Series controllers are malfunctioning this early. Microsoft is also yet to announce an official long-term fix, nor have they come out with a temporary fix to help out affected players.
If it's any consolation though, Microsoft has acknowledged the issue. They are currently looking to provide a fix as soon as possible.
At the same time, some users reportedly have found success in contacting Microsoft's customer service. Some are claiming that they didn't even need to send in their malfunctioning Xbox Series controllers. All they had to do was report that they had been having their issues. Then, Microsoft would just go on and send them a new one - free of charge.
Microsoft Now Joins Sony and Nintendo
Since the 1977's Atari 2600 console, controllers have evolved significantly. It's no longer just composed of a single joystick and a button. The most recent controllers now have at least two analog sticks, triggers, D-pads, multiple buttons, and more. Some even have paddles. All of these are added for the sake of added functionality.