In a significant shift in retail strategy, Best Buy has announced its plans to stop selling physical media, including DVDs, Blu-rays, and Ultra HD Blu-rays, starting in 2024. This decision marks a significant if expected change in the landscape of media consumption and the end of an era for Best Buy customers who have long enjoyed perusing aisles filled with a wide array of movies and television shows.
The move away from physical media has been attributed to the changing habits of consumers, who increasingly prefer streaming and digital downloads over traditional physical formats. This trend has been evident over the last decade as DVD and Blu-ray sales have experienced a significant decline. As a result, Best Buy’s stores have gradually reduced their physical media sections, focusing instead on new releases and seasonal offerings.
Best Buy’s decision was first reported by The Digital Bits in October 2023 and later confirmed by the company to the Associated Press.

According to Best Buy, this strategic change allows the company to dedicate more of its existing floor space to newer as well as more innovative technologies. While physical video games will continue to be sold for the time being, the future of physical game sales remains uncertain as digital downloads and streaming grow in popularity.
The removal of physical media from Best Buy’s inventory has already begun, as observed in various stores. This process is expected to extend to online sales as well, with the Best Buy website currently showing signs of this transition.
Interestingly, there has been a recent resurgence in the popularity of physical media in recent years. This is largely due to streaming platforms removing films and TV series, leaving fans with fewer options to access their favorite content.

The phase-out of physical media at Best Buy raises concerns about the preservation and accessibility of movies and TV shows. Physical copies provide a permanent, tangible form of media that is not subject to the fluctuations of streaming services or internet availability. They also offer the highest bitrate and quality, ensuring a superior viewing experience compared to streaming, particularly in scenes with fast movement or dark colors.
Despite the convenience and perceived cost-effectiveness of streaming, the decline of physical media has much broader implications for the film industry. Actors such as Matt Damon have noted that the shift to streaming has impacted the production and profitability of smaller films, which previously relied on DVD sales for a second wave of revenue. The music industry has seen similar trends, with streaming devaluing the art form and making it difficult for musicians to sustain a full-time career.
As Best Buy moves forward with its plans to cease selling physical media, the decision reflects an industry-wide shift in consumer behavior and the challenges of adapting to a rapidly evolving digital landscape. The impact of this change on the film and music industries, as well as on consumer ownership and access to media, will be closely watched in the coming years.

It remains to be seen when the likes of Target and Amazon will follow suit. Walmart has already confirmed that it will start this year.