GameStop decries data breach accusations, says it was all just a test

GameStop is denying the allegations that it leaked sensitive customer information online over the weekend.


Consumers accused GameStop of leaking customer info to other shoppers as Black Friday kicked off. But, after the word got around that GameStop had a security breach, the retailer is denying all allegations. Apparently, none of the info anyone saw was real and it was all just part of a test.

Gamestop Data Breach Just Test Scaled
This is the video game equivalent of being caught with your hand in the cookie jar and still denying it.

According to VGC, the Customer Care team of GameStop has responded to the incident. In the statement, GameStop claims it fixed the issue "the same day it took place". More importantly, it says the test data was "not actual customer data."

However, upon further investigation by owner and editor at VGC, Andy Robinson, he found otherwise, saying:

Dozens of images of emails, addresses and phone numbers that clearly belong to real people. Credit card numbers are partially redacted.

Gamestop Data Breach Just Test
GameStop's denial can be used against it in the future.

If this isn't a failed attempt at washing its hands of any responsibility, we don't know what is.

GameStop hasn't explained what it was testing and why it's using real customer info, only to then deny it. What's worse is GameStop chose the busiest days to test out the feature, both Black Friday and Cyber Monday as well as the two days in between both holidays are widely considered a shopper's dream.

GameStop hasn't publicly addressed the issue either. If its intent was to keep the incident under wraps, then it should've told the truth. Gamers get to the bottom of things quickly. If proven guilty, GameStop faces yet another potential lawsuit after being on the wrong end of one for alleged violations of the California Invasion of Privacy Act.


Ray Ampoloquio
Ray is a lifelong gamer with a nose for keeping up with the latest news in and out of the gaming industry. When he's not reading, writing, editing, and playing video games, he builds and repairs computers in his spare time. You can find Ray on Twitter.
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